Call Centers

 
DHHR_BCF-Customer Service Reporting Center.jpg
Contact us to make changes to your address, income and
household circumstances for family assistance benefits. 
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Customer Service Center               
1-877-716-1212                                                  
Monday-Friday: 8:00am -5:00pm                                 
Email: dhhrbcfchangectr@wv.gov
To make changes yourself online, click here.             
                                                                               
 
 

DHHR_BCF-Client Services.jpgContact us for questions or complaints about the Bureau for Children and Families programs and services. 
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Client Services  

1-800-642-8589     
Monday-Friday: 8:00am -5:00pm
Email: dhhrbcfcs@wv.gov
        
                    
                                                                   


For questions or concerns contact:
John V. Lopez
Director
350 Capitol Street, Room 623
Charleston, WV 25301
John.V.Lopez@wv.gov

 

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