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Program Contact Information

For information concerning procedure codes and diagnosis codes, refer to Chapter 100, General Information.

 

SERVICE

PERSON OR COMPANY

 PHONE NUMBER

FAX NUMBER

Home Health Program

Manager

Bureau for Medical Services

350 Capitol St., Room 251

Charleston, WV 25301

304-356-4840

304-558-4398

 

Claims Processing

 

Fiscal Agent - Molina

HealthCare Solutions

P.O. Box 3766

Charleston, WV 25301

 

 

1-888-483-0793 for

Providers

 

304-348-3380 for

Members

 

304-348-3380

 

Prior Authorizations

 

Utilization Management

Contractor (UMC)

APS HealthCare

100 Capitol St., Suite 600

Charleston, WV 25301

 

1-800-346-8272 for

Customer Service

 

1-800-642-8686 for

Clinical Support

 

304-346-3669

or

1-888-298-5144

 

Prior Authorization requests for home health services for Children with Special Health Care Needs (CSHCN)

Office of Maternal, Child and Family Health

Children with Special Health Care Needs Program

350 Capitol St, Room 427

Charleston, WV 25301

 

304-558-5388

or

1-800-642-9704

 

 

304-558-8468

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