• Find Child Care

    Need to find a licensed child care agency click here.

  • Adoption

    Interested in adopting a West Virginia child click here.

  • Customer Reporting Service Center

    Need to ask questions or make changes to your SNAP or Medicaid benefits? Call 1-877-716-1212.

  • inROADS

    Need to apply for or review your benefits offered by the state of West Virginia click here.


  Central Intake 8.JPG
                For more information about reporting abuse and neglect, click here.


To ask questions or make changes to your SNAP or Medicaid benefits call the Customer Services Center at 1-877-716-1212.

You now have the convenience and security to report changes, apply for benefits and complete reviews all from your My InROADS Account.  Log on at www.wvinroads.org today.

Safe At Home logo 2 Full Logo.png 




Please be advised that the Department of Health and Human Resources, Bureau for Children and Families, is accepting public comment on 78-1 Drug Screening of Applicants for cash assistance. Comments on the rule will be accepted from June 28, 2017 through July 28, 2017. All comments received will be evaluated by the Department and the rule may be changed accordingly.
Comments may be submitted by email to monica.a.hamiltonl@wv.gov or mailed to WV Department of Health and Human Resources, Attn: Division Family Assitance,350 Capitol Street, Room B18, Charleston, West Virginia 25301. Please reference the rule title in the subject line of your email  . All comments must be received no later than close of business on July 28, 2017

§78-26-1 Public Comment

New: Child Placing Legislative rule filed  with Secretary of State Office 

Public comment period

78-CSR-02 Public Comment

Comments must submitted in a written format by July 26, 2017 at 4pm to the following:
Linda Watts, Acting Commissioner
Bureau for Children and Families
350 Capitol Street, Rm 730
Charleston, WV 25301

Attention Members!  Understanding Letters you may receive from the Internal Revenue Service (IRS). 
Click here for additional information.

As of August 12, 2016 the Harrison County DHHR office relocated to the new State Office Building in Clarksburg, WV. The new address is 153 W. Main Street in Clarksburg, 2nd Floor,  WV 26302.

Attention SNAP recipients ages 18-49 without dependents and without an exemption in Berkeley, Cabell, Harrison, Jefferson, Kanawha, Marion, Monongalia, Morgan and Putnam counties: Effective April 30, 2016, you must meet a work or education requirement for a monthly average of 20 hours per week in order to continue receiving SNAP benefits.  To avoid risk of losing your benefits, please report your employment status to your DHHR case worker or call 1-877-716-1212 no later than April 30, 2016Please check with your DHHR case worker to determine whether you qualify for an exemption. Click here for additional information.

The Division of Early Care and Education has posted Public Comment Period for Proposed Child Care Rule Revisions  . To view click here.


 Find it Fast: 
         Income Maintenance Manual                                         Local DHHR County Directory (or see map below)   
                                                                                                   Regional Office Staff Directory


Upcoming Events

Welcome to our new website! It is our objective to make you aware of all planned events throughout the state offered by the Bureau for Children and Families.

We are currently updating our events section. Please check back with us to see the exciting events to come.

Locate a DHHR Office

in your county
Select your county on the map to the right, or click here for a list of all counties.

Privacy, Security and Accessibility | WV.gov | USA.gov | © 2017 State of West Virginia