• Find Child Care

    Need to find a licensed child care agency click here.

  • Adoption

    Interested in adopting a West Virginia child click here.

  • Customer Reporting Service Center

    Need to ask questions or make changes to your SNAP or Medicaid benefits? Call 1-877-716-1212.

  • inROADS

    Need to apply for or review your benefits offered by the state of West Virginia click here.


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                For more information about reporting abuse and neglect, click here.


To ask questions or make changes to your SNAP or Medicaid benefits call the Customer Services Center at 1-877-716-1212.

You now have the convenience and security to report changes, apply for benefits and complete reviews all from your My InROADS Account.  Log on at www.wvinroads.org today.

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Low Income Home Energy Assistance Progam (LIHEAP) Public Hearing

The West Virginia Department of Health and Human Resources (DHHR) is announcing a public hearing for the Low Income Home Energy Assistance Program (LIHEAP).  The LIHEAP program assists eligible households with their winter heating costs.  A public hearing of this program will be held on September 25, 2017, at 350 Capitol Street, Charleston, WV 25301, Room 614 from 10:30 a.m. to 11:30 a.m.  Public participation is welcome.  The plan will also be available for public review and comment online at http://www.dhhr.wv.gov/bcf/Pages/default.aspx .  The LIHEAP State Plan will be available for public comment until midnight on September 25, 2017.  For questions regarding the LIHEAP program, please contact  DHHR’s Division of Family Assistance at 304-356-4619.

LIEAP Public Hearing Script

Detailed Model LIHEAP State Plan FFY2017 

Disaster Supplemental Assistance Program (D-SNAP)

D-SNAP-1 - Application

D-SNAP - Affidavit of Disaster Loss

New: Child Placing Legislative rule filed  with Secretary of State Office 

Public comment period

78-CSR-02 Public Comment

Comments must submitted in a written format by July 26, 2017 at 4pm to the following:
Linda Watts, Acting Commissioner
Bureau for Children and Families
350 Capitol Street, Rm 730
Charleston, WV 25301

Attention Members!  Understanding Letters you may receive from the Internal Revenue Service (IRS). 
Click here for additional information.

As of August 12, 2016 the Harrison County DHHR office relocated to the new State Office Building in Clarksburg, WV. The new address is 153 W. Main Street in Clarksburg, 2nd Floor,  WV 26302.

Attention SNAP recipients ages 18-49 without dependents and without an exemption in Berkeley, Cabell, Harrison, Jefferson, Kanawha, Marion, Monongalia, Morgan and Putnam counties: Effective April 30, 2016, you must meet a work or education requirement for a monthly average of 20 hours per week in order to continue receiving SNAP benefits.  To avoid risk of losing your benefits, please report your employment status to your DHHR case worker or call 1-877-716-1212 no later than April 30, 2016Please check with your DHHR case worker to determine whether you qualify for an exemption. Click here for additional information.


 Find it Fast: 
         Income Maintenance Manual                                         Local DHHR County Directory (or see map below)   
                                                                                                   Regional Office Staff Directory


Upcoming Events

Welcome to our new website! It is our objective to make you aware of all planned events throughout the state offered by the Bureau for Children and Families.

We are currently updating our events section. Please check back with us to see the exciting events to come.

Locate a DHHR Office

in your county
Select your county on the map to the right, or click here for a list of all counties.

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